Quick Customer Service

Need help? You've come to the right place. Whether you need a question answered about a specific product, you need to request service, or you need to order replacement parts, we're here to help you. Don’t see an answer in the list below? Try our Frequently Asked Questions and find answers to the most commonly asked questions from homeowners.

I need help with:	Help Options:
Finding a Contractor Looking for a contractor for your remodeling or new construction needs?	Try our Referral Program. Our referral program is our way of helping connect homeowners to professional contractors in their area that have experience installing Harvey products.
Choosing a Harvey Window Confused by your window choices?	Read what professionals look for in a window.
Product Service Your Harvey window or door has broken or otherwise become inoperable.	Submit an inquiry to our Customer Service Department.
Replacement Parts Need to order a replacement part for your Harvey window or door?	First, find the warranty label on your window or door product. Can't find the Warranty Label? Email us. Pivot Bar Replacement: Once you have determined which Harvey window you own, please choose from below to select the correct Pivot Bar: Classic Double Hung Signature Double Hung Slimline Double Hung and Single Hung Thermal-One Vicon New Construction Majesty Wood Windows For other Replacement Parts, submit an inquiry to our Customer Service Department.
Product Installation You've received your replacement part in the mail, but need help installing it.	Pivot Bar Replacement instructions » Email for all other replacement instructions »
Warranty Information Can't find your Harvey product warranty?	Our warranties are available online in PDF format.

If you do not have Harvey windows in your home, browse our website to see why Harvey windows make a difference!